Effective Date: Jan, 2026 Last Updated: Jan, 2026
1. Introduction
Andrew The Aviation Company (Private Limited) (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://andrewaviation.com, contact us, or engage with our aviation services.
By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website.
2. Who We Are
Andrew The Aviation Company (Private Limited) is a Sri Lanka-based aviation services firm specialising in General Sales Agency (GSA) representation, passenger and cargo sales, route development, airline marketing, government liaison, and market intelligence. Our registered office is located at:
130, Level 01, Nawala Road, Narahenpita, Colombo 05, Sri Lanka.
📞 +94 112 369 836 | +94 112 369 837 ✉️ info@andrewaviation.com
3. Information We Collect
We may collect the following categories of personal information:
a) Information You Provide Directly
- Contact details – your name, email address, phone number, and company name when you fill out our contact or enquiry forms.
- Newsletter subscriptions – your email address when you subscribe to our updates.
- Communications – any messages, briefs, or correspondence you send us through the website or via email.
b) Information Collected Automatically
When you visit our website, we may automatically collect:
- Device and browser information – IP address, browser type and version, operating system, and device identifiers.
- Usage data – pages visited, time spent on pages, referring URLs, and clickstream data.
- Cookies and tracking technologies – we use cookies to improve your browsing experience and analyse site traffic (see Section 7 below).
c) Third-Party Information
We may receive information about you from third-party partners, airline partners (such as Vietjet Air), or travel trade associations in connection with our commercial activities.
4. How We Use Your Information
We use the personal information we collect to:
- Respond to your enquiries, briefs, and service requests.
- Provide and manage our aviation representation and consulting services.
- Send you newsletters, industry updates, and promotional communications (only where you have consented).
- Analyse website performance and improve our digital presence.
- Comply with legal and regulatory obligations under Sri Lankan law and international aviation regulations.
- Protect the security and integrity of our business operations.
We will not use your personal information for purposes incompatible with those described above without your prior consent.
5. Legal Basis for Processing
Where applicable, we process your personal information on the following legal grounds:
- Consent – when you subscribe to our newsletter or submit an enquiry form.
- Contractual necessity – when processing is required to fulfil a service agreement or respond to a business enquiry.
- Legitimate interests – to maintain and improve our website, prevent fraud, and conduct business development activities.
- Legal obligation – to comply with applicable laws and aviation regulatory requirements.
6. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Airline and travel trade partners – with your knowledge, for the purpose of facilitating services you have requested.
- Service providers – trusted third-party vendors (e.g., website hosting, email platforms, analytics tools) who process data on our behalf under strict confidentiality agreements.
- Regulatory authorities – when required by law, court order, or aviation regulatory bodies in Sri Lanka or internationally.
- Business transfers – in the event of a merger, acquisition, or restructuring of our business, your information may be transferred to the relevant successor entity.
7. Cookies Policy
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device.
Types of cookies we use:
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the website to function properly |
| Analytics Cookies | Help us understand how visitors interact with our website (e.g., Google Analytics) |
| Preference Cookies | Remember your settings and preferences |
| Marketing Cookies | Used to deliver relevant content and track engagement |
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. Typically:
- Enquiry and contact data: up to 3 years from last contact.
- Newsletter subscriber data: until you unsubscribe.
- Website analytics data: up to 26 months.
When data is no longer required, it is securely deleted or anonymised.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These include:
- Secure HTTPS encryption on our website.
- Access controls limiting data access to authorised personnel only.
- Regular security reviews of our systems and processes.
While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and exercise caution when sharing personal information online.
10. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of access – to request a copy of the personal data we hold about you.
- Right to rectification – to request correction of inaccurate or incomplete data.
- Right to erasure – to request deletion of your personal data under certain circumstances.
- Right to restrict processing – to request that we limit how we use your data.
- Right to object – to object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent – where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at info@andrewaviation.com. We will respond within 30 days.
11. Third-Party Links
Our website may contain links to third-party websites, including those of our airline partners and industry bodies. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies independently.
12. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.
13. International Data Transfers
As an aviation services company operating across South Asia, your information may be processed or accessed by team members or partners in countries outside Sri Lanka. In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review this page periodically.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Andrew The Aviation Company (Private Limited)
130, Level 01, Nawala Road, Narahenpita, Colombo 05, Sri Lanka
+94 112 369 836 | +94 112 369 837
Andrew The Aviation Company © 2026. All rights reserved.